Frequently Asked Questions
This is a short list of our most frequently asked questions. For more information please give us a call.
A 48 hour cancellation policy is required; however, if you need to cancel an appointment, and we are able to fill that appointment accordingly, then you will not be held accountable for the $50 cancellation fee. It is our goal to due our best to assist you in these situations.
Patient’s are scheduled for a 1 hour visits. It is important that you are on time to maximize your therapy time.
No. Your treatment time is always one-on-one with Brande.
Everyone must complete the General Intake Forms. If you are unable to appropriately answer the questions re: bowel and bladder, then you should complete the bowel and bladder log to allow you to monitor your habits so you can answer the questions appropriately. If you have a recent onset pain problem, then the general intake forms will cover the necessary information. However, if you have a chronic or complicated pain or pelvic dysfunction, then you are highly encouraged to complete the Chronic Pelvic Pain Form. If you are a pediatric patient, then you must complete the General Intake as well as the Pediatric Forms. If you are a male patient, we have specific forms we may mail to you, but you should could complete the General Intake Forms as applicable.
Comfortable clothing that you can stretch in. Socks may be helpful for certain exercises and to help keep your feet warm. Tennis shoes may be helpful, but not critical.
We highly encourage you to attend your first visit alone, as distractions may make it difficult to focus and may ultimately prolong the number of visits you need. However, new Mom’s often cannot leave their babies, and we are sensitive to that, and we will work with you as needed. Small children cannot be left unattended in the waiting room.
Yes! Often if your flow is light, and you are not bothered by this, it does not preclude your normal therapy. However, even if your flow is heavy, there is a significant amount of treatment that is done externally and will not be limited by your menstrual cycle.
Depending on the nature, chronicity and complexity of your problem, visits may vary. Traditionally we always start with 4 visits, 2xs per week for 2 weeks, and for some patients, this is all that is needed. Often you will complete your initial training in 4 visits, and then you would be scheduled for a follow up visit in 2 to 4 weeks to reassess and progress as indicated. However, if we are dealing with chronic pain or complex multifaceted problems, then more visits will likely be indicated. Average chronic pelvic pain patients typically complete 8-12 visits, as indicated, spaced out initially 2xs per week, with gradual reduction to 1x per week, once HEP is in place. In rare cases, 3xs per week may be recommended, to help improve consistency and carryover with patients who need more manual therapy or guidance. It is critical that you have consistency early on to help provide repetition for motor learning, to ensure carryover for proper technique, and to monitor your early responses and modify treatment accordingly.
Due to the sensitive and private nature of pelvic dysfunction disorders, one-on-one, specialized care is mandatory and gold standard. The most discreet, efficient and effective way to approach treatment is to provide one-on-one, 1-hour visits with the actual physical therapist, with no use of ancillary Aide’s or Assistant’s. This provides an environment that is conducive to quality learning, consistency of care, early retention, and often fewer total visits. Unfortunately, it is often not possible or feasible to provide this quality of individual care under certain insurance contracts. However, due to the specialized nature of care at this facility, and the specialized training that was completed to provide this service, many patients are successful in receiving an out-of- network waiver to attend therapy at this location. This often allows them to receive a higher rate of reimbursement for their visits. This process however can be lengthy, and requires that the patient initiate the process with their insurance company. We at WHPT will provide you with the treatment codes and diagnoses codes that are needed, at your request, and we will assist you as able with this process.
It is always your choice and your right to have your spouse or another individual join you for your appointment, if doing so makes you feel more comfortable, or if they are interested in assisting in your care.